What We Collect and Why We Hold It
When you open an account, we collect the information you provide directly — your name, mobile number, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. We use this to verify your identity, process deposits and withdrawals, and keep your wallet history
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accurate. We also collect device and session data automatically — your browser type, IP address, and pages you visit — to detect unusual activity and keep your account secure. Transaction records tied to JazzCash, Easypaisa, or Raast transfers are kept for as long as financial regulations
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require, after which they are deleted from active storage. We do not collect more than we need. If you contact our support team, that correspondence is stored so we can follow up accurately. We do not share your personal data with third parties for marketing purposes.
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Where we do share data — for example, with payment processors to complete a Raast or Easypaisa transfer — it goes only to the party that needs it to complete that specific task. Our use of your data depends on the legal framework applicable in your
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region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.